Terms and Conditions
Policy Effective Date: 14 March 2026
Last Updated On: 14 March 2026
Welcome to Silk Culture By Sunita!
These terms and conditions outline the rules and regulations for the use of Silk Culture By Sunita’s Website, hereinafter called The Website, located at https://silkculturebysunita.in.
Acceptance of Terms and Conditions
By accessing and using The Website, you agree to comply with and be bound by the following terms and conditions. Please review them carefully.
Do not use The Website if you do not agree to any of the terms and conditions stated herein.
Changes to the Terms and Conditions
Silk Culture By Sunita reserves the right to modify these terms and conditions any time. The modified terms and conditions will become applicable as soon as they are posted on The Website. Your continued use of The Website following the posting of the new terms and conditions constitutes your acceptance of the same.
Cookies
The Website uses cookies to help personalize your online experience. By accessing The Website, you agree to use the required cookies. For more detailed information, see our Cookie Policy.
User Accounts
Creating user account on The Website is not mandatory. All the features and functionalities are available to users accessing The Website without a valid user ID as well. However, creating user ID may help you in the long run in activities like tracking your past orders and participating in loyalty programs if and when we announce them.
You are solely responsible for the security and confidentiality of your account, and the activities performed by that account.
User Conduct
You agree not to:
- Use The Website for any unlawful purpose.
- Violate any applicable laws or regulations.
- Interfere with or disrupt The Website or servers.
- Transmit any harmful or malicious code.
- Engage in any activity that could harm the reputation of Silk Culture By Sunita.
Privacy Policy
We are committed to data privacy and security. Please refer to our Privacy Policy for more details.
Product descriptions
We take utmost care to ensure that the product details mentioned in The Website are correct. However, a human error is unavoidable, and we do not warrant 100% accuracy all the time.
The colours in the images posted on The Website may vary slightly from the actual product colours due to the differences of the screen rendering, camera fidelity, etc.
Orders and Payments
All orders placed via The Website are subject to our acceptance. We reserve the right to cancel an order without giving any reason. If a fully paid order is cancelled, the customer will get full refund.
All our prices are mentioned in Indian Rupee and payments are collected in Indian Rupee.
We collect all payments online, exclusively through Razorpay. We are not responsible for any payments made by you to other brands/ merchants by mistake.
Shipping and Delivery
Please refer to our Shipping Policy for details on how we handle shipping and delivery.
Refund and Returns
Please refer to our Refund and Returns Policy for more information.
Intellectual Property
All content on The Website, including but not limited to text, graphics, logos and images, is the property of Silk Culture By Sunita or its content suppliers. You may not use any content without our prior written permission.
Limitation of Liability
To the extent permitted by law, Silk Culture By Sunita shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly, or any loss of data, use, goodwill, or other intangible losses resulting from:
- Your use or inability to use the Website.
- Any unauthorized access to or use of our servers.
- Any bugs, viruses, trojan horses, or other harmful code.
Indemnification
You agree to indemnify, defend, and hold harmless Silk Culture By Sunita, its affiliates, and their respective officers, partners, employees, and agents from any claims, liabilities, damages, losses, and expenses, including legal fees, arising out of or related to your use of the Website or your violation of these terms.
Governing Law
These terms and conditions are governed by and construed in accordance with the laws of Thane, Maharashtra, India.
Dispute Resolution
Any disputes arising out of or relating to these terms and conditions shall be resolved through binding arbitration in Thane, Maharashtra, India.
Severability
If any provision of these terms is found to be invalid or unenforceable, it does not invalidate the remaining provisions, and they shall remain in full force and effect.
Contact Information
If you have any questions about these terms and conditions, please contact us at:
Email: support@silkculturebysunita.in
Phone: +91 96196 64990